Welcome to our Customer Service page. Here you will find all the information you need to ensure a smooth and enjoyable shopping experience with us.
Frequently Asked Questions
Q: How can I track my order?
A: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website.
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please visit our Return Policy page for more details.
Q: How can I contact customer support?
A:You can contact our customer support team via email at [email protected]. Our support hours are Monday through Friday, 9 AM to 5 PM JST.
Shipping Information
We offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Information
page for detailed information on shipping rates and estimated delivery times.
Return & Exchange Policy
We strive to ensure that you are satisfied with your purchase. If you are not completely satisfied, you may return or exchange your items within 30 days of delivery. For more details, please visit our Return & Exchange Policy page.
Contact Us
If you have any questions or need further assistance, please do not hesitate to contact us. You can reach us through the following methods
Email:[email protected]
